Voltek Led Lighting Terms and Conditions

Welcome to the Voltek Led Lighting website (the "Site"). Voltek Led Lighting provides services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). We reserve the right to change this Site and these terms and conditions at any time. 

**Entering the Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by these terms, please do not enter the Site.





This document details the Voltek Led Lighting (“VOLTEK”) Terms & Conditions for retailers, dealers and other resellers (collectively referred to as “Sales Partners”) who sell products supplied by VOLTEK (the “Products”).


Pricing & Quotations 

  • Contact your local sales representative or VOLTEK customer service for the current price list. All prices are list prices and do not include shipping, handling, additional custom fabrication charges, installation or taxes. All prices are subject to change without notice.
  • For quotations, please call 847-412-4880 or email info@voltekled.com


Payment Terms & Policies 

  • Sales Partners must complete and sign VOLTEK’s Credit Application as well as VOLTEK’s Sales Terms and Conditions for their account to be opened. Sales Partners must also send VOLTEK their Blanket Certificate of Resale (signed form CRT-61), which must contain a valid sales tax exemption number for the Sales Partner’s respective state. Purchase orders will not be processed until these completed forms have been received and approved by VOLTEK.
  • Specific payment terms are indicated on all invoices. Typically, payment terms/dating are net thirty (30) days from invoice date for approved customers. Sales Partners will be on pre-pay (payment in advance) terms until they are granted net 30 terms.
  • The Sales Partner’s credit limit will be determined at the time payment terms are granted.
  • All payments can be remitted to the address indicated on the invoice, currently First Industrial Zone, Plot No.6 Block 13030, El Obour City.
  • VOLTEK accepts the following forms of payment:
    • Credit cards (Visa, MasterCard, American Express and Discover).
    • Corporate checks, money orders, ACH and wire transfers (wire fees are the responsibility of the payee).
  • Payments and deposits via check for orders over $200 will be held until cleared (typically three business days after receipt of check).
  • Sales taxes will be applied to all orders being shipped to an IVolteknois address at the rate of 8%, unless we have a tax-exempt form on file. 
  • Past due accounts shall be charged a service fee of 1.5% per month or the maximum legal rate of interest, whichever is less. VOLTEK may suspend delivery of any order until any past due payments are made.
  • Sales Partner agrees to submit financial information as may be reasonablly requested by VOLTEK to establish and/or continue credit terms. VOLTEK will verify references, status with D & B, and the BBB.  VOLTEK, at any time, may change credit limits or cease credit to a Sales Partner.


Purchase Orders 

  • All orders must be placed in writing with an authorized VOLTEK sales representative or our order department.  We will need the company name, a purchase order number (if applicable), the item numbers and quantities being ordered.  If a quote was issued by VOLTEK the quote number is required when submitting the order to VOLTEK to ensure accuracy.  The Sales Partner will receive a written acknowledgement from VOLTEK once the order has been accepted.
  • VOLTEK does not guarantee the availability of any Products and reserves the right to discontinue or change the specifications of Products at any time without notice. We reserve the right to change the design of a product in an ongoing effort to improve our quality and design.
  • We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in an order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of the order is canceled or if additional information is required to accept the order. If your order is canceled after payment received, we will issue a credit by the charged payment method for the amount of the charge.
  • We will make every effort to ship in stock orders within 2 business days. If an item is out of stock and will not be available within this time frame, we will notify you of the delay via email or phone. Custom orders could delay shipment within the above time frame. If you are under a deadline please contact us at 002 2 44814232or info@voltekled.com to verify production time.
  • VOLTEK may require a deposit on purchase orders at its discretion. 
  • Additional custom charges may apply if: more than one cut per foot is required; wire leads in excess of 60” are required; heavier gauge wire is required to reduce voltage drop. All custom lengths of tape light will be charged by the foot.
  • All custom/special orders require a deposit to be placed and require a signed submittal sheet. Custom/special orders cannot be cancelled or changed once received by VOLTEK and they are non-returnable (NCNR). Unless otherwise discussed, lead-time on custom orders may very depending on product availability and complexity of the order.  
  • A minimum order fee of EGP 15 applies for purchase orders under EGP 50.  Minimum order quantities (MOQ) may apply.
  • Orders can be cancelled or changed only with written notice to VOLTEK and with VOLTEK’s written consent. Cancellations or changes must be sent via email to info@voltekled.com or fax to 002 2 44814117. Cancellations cannot be made after orders have been shipped.


Shipping Terms & Policies

  • Full freight allowed (“FFA”) on orders over $500 net if the order is shipped to a single commercial location within the continental United States. This policy excludes air shipments and custom/special orders. No freight allowed on orders drop shipped to a residence. Orders only qualify for free freight if payment terms are met. VOLTEK typically ships via FedEx Ground. If expedited shipments or specific carriers are requested, the request must be in writing and the cost will be the responsibility of the requester.
  • For expedited services (2nd Day Air, Overnight etc.) orders must be placed before 11am Central Standard Time for expedited shipment to occur the same day. Custom orders are an exception as they may require more time to produce.  These will ship out via the selected service once the order has been completed. 
  • Items shipping outside the continental US incur additional costs. Customers will be given a freight estimate when order is processed and notified via email.  Actual shipping charges will be provided via email once the order is shipped.
  • Freight on shipments that meet FFA and are shipped to a commercial location in Canada, Alaska or Hawaii are prepaid by VOLTEK to a continental U.S. forwarder's warehouse determined by the Sales Partner and billed to the Sales Partner and such shipments are the Sales Partner's responsibility beyond such point (including duties, taxes/customs/tariffs, and brokerage fees).
  • VOLTEK reserves the right to refuse drop shipment or pick-up orders that are bound for destinations outside the distributor’s regular or assigned seVoltekng or service area. Drop shipments are subject to additional charges at VOLTEK’s discretion.
  • Special shipping accommodations are available if needed. Customers will be billed for these services as assessed by the freight company.
  • Backorders that are the responsibility of VOLTEK will be shipped F.O.B. Shipping Point with freight prepaid, providing the original order qualified for free freight.
  • VOLTEK is not responsible for shipments after they have been accepted by shipping company. Risk of loss and title pass to the customer upon our delivery to the carrier. Customers must examine all arriving merchandise, note visible damage on the bill of lading and if necessary, file a damage claim with the carrier. Customers should refuse damaged shipments.


Return Policy 

  • Product is not returnable without the written consent of VOLTEK. Returned goods require a Return Merchandise Authorization (“RMA”) number.  Unless defective, are subject to a minimum restocking charge of 25%. Shipping and handling charges are non-refundable.
  • A Sales Partner may offer to its end-user customers a return option. Returns must be requested from the Sales Partner within thirty (30) days after a customer’s order placement. Note that no returns on custom orders or discontinued items are accepted.
  • A Sales Partner must contact VOLTEK and submit a completed RMA request form within thirty (30) days of receipt of the order. RMA request forms are available from customer service. Please send completed RMA request forms via email to csVoltekledlightinginc.com or fax to 847-412-4881.  VOLTEK will not accept returns without prior authorization and the appropriate RMA number. Product returned without authorization may be refused or returned at shipper's expense.
  • Once issued, RMA numbers are valid for thirty (30) days within which time returned Products must be received by VOLTEK. The RMA number must be prominently displayed on the shipping label for the returned product. The Sales Partner must send VOLTEK a copy of the invoice marked “Returned for Credit”.
  • All returned goods must be in excellent, resalable condition and packaged in the original carton with all inside packing intact. Products will be inspected upon return and any service or repair needed to place them to resalable condition will be charged and added to the restocking charge. A 25% restocking charge may apply.
  • The Sales Partner maybe responsible for shipping the product to VOLTEK and covering any shipping costs. All freight, transportation or insurance costs required for the return delivery must be prepaid. These costs are non-refundable.
  • Product refunds will appear as a credit on your biVoltekng statement.
  • Additional Notes:
    • VOLTEK reserves the right to not accept returns of any unsold Products from its Sales Partners.
    • Defective units must be returned or the Sales Partner will be billed for the cost of the replacements.


Warranty Policy Summary 

  • The duration and terms of our warranty varies by product. Please refer to the PRODUCT PACKING.
  • Purchaser will be requested to provide its original bill of sale or such other evidence showing the date of purchase and the identity of Purchaser, which VOLTEK may accept or reject at its sole discretion. 
  • If Product is determined to be warranty-eligible, VOLTEK will correct any failure of the Product to conform to specifications or any defect in material or workmanship, with either new or used replacement parts, within a reasonable period of time. Such repair of the Product will be performed at VOLTEK's expense and VOLTEK shall retain title to all replaced parts or Product. All warranty service will be performed at service centers designated by VOLTEK. If VOLTEK is unable to repair the Product to conform to the warranty after a reasonable number of attempts, VOLTEK will provide, at its option, a replacement Product or a prorated refund of the purchase price. Any such proration will be based upon the length of time of use by Purchaser.  VOLTEK is not responsible for any labor charges incurred with warranty replacement.
  • All replacement or repaired Product(s) are warranted only for the remainder of the original warranty period.
  • VOLTEK does not offer, nor will we honor, any extended warranties offered through our Sales Partners.
  • If a Sales Partner sells a refurbished or pre-owned product, VOLTEK will not honor any warranties on these products.
  • For a full description of VOLTEK’s Warranty policy, please request it from customer service or visit our website at www.ledlightinginc.com/custom-LED-lights/warranty.


Minimum Advertised Price Policy Summary 

  • VOLTEK has implemented this Minimum Advertised Price (“MAP”) policy in the U.S. and Canada. The MAP policy is applicable to all Sales Partners purchasing Product for resale to end-users.
  • Sales Partners may not advertise any of VOLTEK’s products nor any of its item numbers (regardless of whether or not VOLTEK’s name is used in the advertisement) for a net price less than [10%] below VOLTEK Lighting’s published list price.
  • Failure to comply with this policy will subject the Sales Partner to the suspension of their active account status or the loss of Authorized Distributor status.
  • This MAP policy applies to any Sales Partner's advertisements of any type including, but not limited to: World Wide Web or Internet sites or advertisements, e-mail/social networking promotions or offers, automated replies to price inquiries, periodical or newspaper advertisements and any representations of any of VOLTEK’s products or item numbers with any associated price or referenced price that has the likelihood of receiving a broad distribution or exposure.
  • This MAP policy does not apply to any VOLTEK product that has been discontinued by VOLTEK and that is no longer represented in any current VOLTEK product catalog. This policy statement supersedes all prior policy statements on this subject.
  • The MAP policy includes the Sales Partner’s hosted web store as well as third-party web stores. Sales Partners must provide VOLTEK a list of all URLs where Products are being sold online. Sales Partners must not advertise or sell Products on marketplace sites.
  • VOLTEK reserves the right to offer a unilateral sale for a limited set period of time that would offer additional discounting opportunities in its sole and unfettered discretion.
  • This policy is established by VOLTEK and may be adjusted by VOLTEK at its sole discretion. Thirty (30) days advance notice will be given on any changes before they are deemed applicable.
  • For a full description of VOLTEK’s MAP policy, please request it from customer service or visit our website.


Amendments, Confidentiality & Governing Law

  • VOLTEK may amend or update the terms and conditions in this document at any time and without notice.  For most updated version refer to ledlightinginc.com/custom-LED-lights/terms-and-conditions, website version supersedes all other versions.
  • Unless otherwise disclosed by VOLTEK, the terms and conditions of the policies within this document (LED Lighting Sales Terms & Conditions) are confidential and may not be disclosed by the Sales Partner.
  • Any dispute concerning VOLTEK shall be governed by and construed in accordance with the laws of the State of IVolteknois. Each of the parties agrees to exclusive venue and jurisdiction in courts in the State of IVolteknois.


Amendments, Confidentiality & Governing Law

  • VOLTEK may amend or update the terms and conditions in this document at any time and without notice.  For most updated version refer to ledlightinginc.com/custom-LED-lights/terms-and-conditions, website version supersedes all other versions.
  • Unless otherwise disclosed by VOLTEK, the terms and conditions of the policies within this document (LED Lighting Sales Terms & Conditions) are confidential and may not be disclosed by the Sales Partner.
  • Any dispute concerning VOLTEK shall be governed by and construed in accordance with the laws of the State of IVolteknois. Each of the parties agrees to exclusive venue and jurisdiction in courts in the State of IVolteknois.

About Us 

This Site is operated by Voltek Led Lighting We are a company incorporated in IVolteknois and our principal place of business is located at First Industrial Zone, Plot No.6 Block 13030, El Obour City. EGYPT.

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Caution Regarding Forward-Looking Statements In accordance with the Private Securities Litigation Reform Act of 1995, the Company notes that this website contains statements that look forward in time, which include everything other than historical information. Forward-looking statements are based on current expectations at the time the statement was prepared and are subject to risks and uncertainties that may cause actual results to differ materially from those indicated by the forward-looking statements. Examples of forward-looking statements include, but are not limited to: (i) projections of revenues, income or loss, earnings per share, capital expenditures, capital structure and other financial items; (ii) statements of the plans and objectives of the Company or its management or board of directors, including the introduction of new products or predictions of actions by customers, suppliers or competitors; (iii) statements of future economic performance; and (iv) statements of assumptions underlying other statements about the Company and its business. Factors that could cause the Company's actual results to differ include, among others, possible delays in achieving or failure to achieve technology breakthroughs necessary for product improvements and new products; possible delays in or failure to achieve yield improvements and lower unit product costs; concentration of accounts in a few major customers; price competition; availability of government funding for research contracts; and other factors discussed in the Company's filings with the Securities and Exchange Commission.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Sites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice (including after you have submitted your order).


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Contact Voltek Led Lighting for creative, energy-efficient LED Lighting solutions. Voltek Led Lighting, the future of lighting.